Membership FAQ

Membership is open to all tourism and hospitality-related businesses, as well as individuals who wish to remain connected with the leisure or business market. To become a member, you must be located within the Halifax Regional Municipality (HRM).

If your business is located outside of HRM, but within the Province of Nova Scotia, there are still opportunities for you to become a Provincial Affiliate if you meet the criteria. Provincial Affiliates pay an annual fee of $400. Contact the Membership Team for more information.

Discover Halifax is proud to offer a membership that is simple, accessible, and costs nothing to join. You are more than just a member; you are a partner that can will help build our industry together. With your membership, you will receive the following:

• Business listing on Discover Halifax’s visitor website;
• Collective economic growth from marketing and sales efforts to attract meetings and conventions, and festivals and events;
• Access to member resources including rights-free photos and videos;
• Access to a three-months-out confirmed booking report for business events;
• Monthly membership newsletters with regional tourism information to help your business grow;
• Access to members-only Facebook page to stay connected to industry members;
• Participation in the Show Your Badge program;
• Access to member-only advertising opportunities like the Official Halifax Visitor Guide, Halifax Kids' Guide, maps, and more; and
• Eligibility to vote at Discover Halifax’s Annual General Meeting.

There is no cost involved for a Discover Halifax membership - it is free.

There are additional, member-only paid opportunities for those who wish to gain further visibility and leads in the leisure and business markets.

• If your business is focused on the leisure traveller, there is one type of membership as described above at no cost.
• If your business is focused on the business events market, you will need to become a member first. Contact our membership team to become a supplier, and you'll receive free information about market opportunities and value-added benefits.
• If you would like to become an accommodation partner, the cost is $599 +$19/room. To be a venue partner, the cost is $599 +$0.025 sq. foot.
• If your business is located outside of the HRM, you can still become a Provincial Affiliate for a fee of $400. As a Provincial Affiliate, you get similar benefits to our membership with the exception of member-only paid advertising opportunities, and voting rights at the Annual General Meeting.

Discover Halifax has a team focused on attracting new meetings and conventions business for the Halifax Regional Municipality. Depending on your preferred level of involvement, our team can help create opportunities that work for you. You can contact our membership team to receive more business events information.

Discover Halifax is a non-profit, aiming to maximize economic and social benefits resulting from the tourism industry for the benefit of the people who live, visit, and invest in our region. Discover Halifax receives the majority of its funding from the marketing levy paid to the municipality by visitors who stay at registered tourism accommodations (e.g. hotels, inns, short-term rentals) in HRM.

There are advertising opportunities within our visitor experience tools that members get priority access to. This includes:

• Official Halifax Visitors Guide;
• Halifax Kids' Guide;
• Business Traveller Guide;
• Maps (Halifax/Dartmouth, Eastern Shore, and Peggy's Cove Region);
• Discover Halifax visitor-focused website; and
• Kiosks, newsletter, and more.

Please contact our membership team if you are interested in advertising opportunities.

By being part of the business events community, we become more united in protecting and promoting HRM. There are two different types of business events add-ons that you can sign-up for:

Business events supplier:
Cost: FREE

Business events hotel and venue partner:
$19/room downtown core hotels
$10/room non-core hotels
$0.025/square foot for venue/facility partners

For more information, please contact the membership team to discuss.

Your Discover Halifax membership is valid for two years, and every two years, we will reach out to ask you to renew your membership. You are in control of your business listing content on our website, and have the ability to edit it at any time.

Ah, glad you asked! You can sign up by clicking here.

You can renew your membership for free here.

Login to update your business listing or business information. For example, you can update your business hours, add new photos, social media links, and more. If you need to add or delete a contact for the member portal, please email our membership team.

You can login to update your business listing at any time. There is also a helpful step-by-step guide located in the Files section at the very bottom of the home screen.

If you have any trouble updating your listing information, please contact our membership team.

When a new lead is sent to your organization, you will get an email notification. To respond to a lead, or to view other leads you have responded to in the past, simply login. The boxes on the home screen will show new and open leads waiting for a response or updates/messages on other leads.

To find previously responded to leads, go to Leads -> My Leads to search. There is also a helpful step-by-step guide located in the Files section at the very bottom of the Home screen. For questions about receiving and responding to sales leads in iDSS please contact our Sales Support Manager, Amy Myatt.

Simply contact the Membership team to cancel.

Log in to your account. Click on the Invoices tab on the navigation and select your payment method. Alternate payment methods are also outlined on your invoice.